This Privacy Policy explains how Moment Capture processes personal data when you visit the website, request a quote, book a studio session, review a shot list, use the private gallery, or communicate with us about product photography services.
When the GDPR applies, we process personal data only on a lawful basis such as performance of a contract, compliance with legal obligations, legitimate interests, or consent where required. The relevant basis depends on the context, including inquiries, bookings, studio production, gallery delivery, and website operation.
Where the GDPR applies, you may have rights to access, rectify, erase, restrict, or object to processing, and to request data portability in appropriate cases. If processing is based on consent, you may withdraw it for future processing. You may also raise concerns with the competent supervisory authority.
We use personal data to respond to inquiries, assess project scope, prepare quotes, schedule appointments, review product counts and shot lists, coordinate sample setups, produce and edit images, provide proof and delivery galleries, manage payments and records, maintain website security, and meet legal, accounting, and compliance obligations.
We may share personal data with service providers that support website hosting, communication tools, file delivery, payment processing, or other operational functions. These parties are expected to use the data only for the services they provide and to maintain appropriate confidentiality and security measures.
We may share personal data if required to comply with law, a court order, or a lawful request from a competent authority, or where disclosure is necessary to establish, exercise, or defend legal claims. We may also disclose information to prevent fraud, protect security, or respond to an urgent legal or safety issue.
Subject to applicable law, you may request access to your data, correction of inaccurate information, deletion in appropriate cases, restriction of processing, or objection to certain processing activities. You may also ask for a copy of data you provided in a portable format where the law requires it.
To exercise a privacy right, provide enough information for us to identify the relevant record and confirm the request. We may ask for additional details where needed to verify identity or understand the scope of the request. If a request cannot be fully satisfied, we will explain the reason to the extent permitted by law.
Retention periods depend on the type of record and the reason it was collected. Inquiry records are kept for a practical period after the conversation ends, booking and project files are kept through production and delivery, and accounting or tax records are retained for the period required by law. When data is no longer needed, it is deleted, anonymized, or archived with restricted access where appropriate.
The updated version will apply from the date it is posted unless a different effective date is stated. If a change materially affects how we handle personal data, we will take reasonable steps to make the update visible through the website or other appropriate communication channels.
We may process identification and contact details, booking and session information, product and shot-list details, reference materials you provide, payment-related records, gallery access and selection activity, communication content, and limited technical data such as device or browser information. Where relevant, we also process business-use notes about how images are intended to be used.
We receive data from contact forms, email, phone calls, consultation appointments, booking discussions, shot-list reviews, sample setup approvals, proof gallery selections, and file delivery interactions. We may also obtain technical data automatically when the website or gallery tools are used, and payment records from the chosen payment method.
Cookies may include essential cookies needed for security, session management, and form functionality, as well as preference or analytics cookies where enabled. Session cookies expire when the browser is closed, while persistent cookies remain for a limited period unless removed earlier.
Where cookies or similar technologies are used, you may block or delete them through your browser settings. Some features may not function properly if essential cookies are disabled. If a consent tool is provided on the site, you may use it to manage non-essential cookies.
